by John-Paul Crofton | Apr 9, 2025 | NHS, Change Management, Community, Community & Social Challenges, Health and Wellbeing, Public Services Innovation, Social Innovation, Uncategorized
As the NHS undergoes its latest round of reform, what shape will the new NHS look like? Piecing together the evidence the new design of the NHS seems to be coming into view. I’ve call it the Layered Tree Model. What is it? How might it work? What might its...
by John-Paul Crofton | Mar 30, 2025 | Community & Social Challenges, Community, Health and Wellbeing, NHS, Public Services Innovation, Social Change, Social Impact, Social Innovation
The Neighbourhood Health Service represents a vital shift toward local, integrated, and preventative healthcare. With the goal to deliver care directly within communities, it promises a future where health services are not only more accessible, but more personalised...
by John-Paul Crofton | Mar 24, 2025 | Budgeting, Change Management, Community & Social Challenges, Cost of living, Health and Wellbeing, Leadership & Decision Making, Measurement, NHS, Problem Solving & Decision Making, Public Services Innovation, Social Change, Social Impact, Social Innovation
As we try and create a positive social impact through people and communities, why are we continuously fighting and undermined by the decisions by our governments and organisations that don’t value people? Modern Accounting Standards Values People as...
by John-Paul Crofton | Mar 23, 2025 | Leadership, Budgeting, Change Management, Engagement, Health and Wellbeing, Leadership & Decision Making, NHS, Problem Solving & Decision Making
The NHS is having to cut costs, to save £6.6 billion, but why is the approach of Wes Streeting the Health Minister acting as a terrible role model and leading the health service down a dangerous path? The NHS Budget Cutting CrisisCuts to Local Systems.A Rotten Role...
by John-Paul Crofton | Mar 21, 2025 | Budgeting, Community & Social Challenges, Cost of living, Health and Wellbeing, NHS, Public Services Innovation, Social Change, Social Impact, Social Innovation
The UK is facing a welfare crisis as ever more people claim benefits as they are unemployed and too sick to work. The NHS has a central role to play in creating social impact and unleashing their potential and building a new future for our society. Millions Are Too...
by John-Paul Crofton | Mar 20, 2025 | Leadership & Decision Making, Health and Wellbeing, Leadership, Motivation, NHS, Problem Solving & Decision Making
The spiral of control and power explains a common psychological pattern of how even well intentioned managers such as those in healthcare, find themselves focusing on control and power. Controlling Managers in Healthcare.The 3 Big Shifts in the NHS Require...
by John-Paul Crofton | Mar 16, 2025 | Leadership & Decision Making, Budgeting, Change Management, Motivation, NHS, Problem Solving & Decision Making, Public Services Innovation
As the latest generation of politicians vow to cut bureaucracy to make the state more efficient, one thing remains clear: cutting bureaucrats is the wrong way to do it. Cutting Bureaucrats is Always PopularRecent NHS Bureaucratic CutsBureaucracy: A Misunderstood...
by John-Paul Crofton | Mar 14, 2025 | NHS, Budgeting, Change Management, Health and Wellbeing, Leadership & Decision Making, Problem Solving & Decision Making, Public Services Innovation
This week it was announced that NHS England is going to be abolished, well, at least in two years’ time, which, in bureaucratic terms, is lightning fast. But why did it fail? I argue that it was evolution. NHSE did not change the system, the system changed NHS...
by John-Paul Crofton | Mar 8, 2025 | Measurement, Community & Social Challenges, Engagement, Health and Wellbeing, Leadership & Decision Making, Learning, Motivation, NHS, Problem Solving & Decision Making, Public Services Innovation, Purpose & Wellbeing, Social Impact, Social Innovation
Healthcare is driven by measurement; tracking performance, improving efficiency, and meeting targets. But in our obsession with data, are we losing sight of what really matters? When clinicians spend more time filling out forms than listening to patients, we risk...
by John-Paul Crofton | Mar 7, 2025 | Fundamentals, Budgeting, Leadership & Decision Making, Problem Solving & Decision Making
“You can’t do that, it’s not in the budget!” “You can’t do that, it’s not in the budget!” This phrase is used time and time again across the NHS, acting as an immovable roadblock to change and innovation. But is it really true? Or is it a convenient lie that maintains...
by John-Paul Crofton | Mar 1, 2025 | Problem Solving & Decision Making, Change Management, Creativity & Innovation, Fundamentals, Leadership & Decision Making, NHS, Tools For Change
Rethinking Healthcare KPIs: Measuring What Truly Matters for Health & Wellbeing Healthcare is failing to keep our society healthy. Despite our best efforts, the systems we have in place are not effectively addressing the causes of poor health. The way we measure...
by John-Paul Crofton | Jan 22, 2025 | Leadership & Decision Making, Change Management, Creativity & Innovation, Fundamentals, Leadership, Learning, Motivation, Problem Solving & Decision Making, Public Services Innovation, Social Innovation
All too often a team groups together to do a brainstorming session to solve a problem. But despite the excitement the outcome is a disappointing failure: The ‘Minimum Acceptable Solution’, IntroductionWhat is Brainstorming and Group Problem Solving?The Excitement of...
by John-Paul Crofton | Jan 21, 2025 | Leadership & Decision Making, Change Management, Community & Social Challenges, Fundamentals, Health and Wellbeing, NHS, Problem Solving & Decision Making, Public Services Innovation, Purpose & Wellbeing, Social Change, Social Impact, Social Innovation
Defining the problem is usually the very first step in most public sector projects and initiatives. However, starting by creating a fixed definition of the problem often leads the work to failure. Why? Because this approach limits decision making thinking agency and...
by John-Paul Crofton | Jan 15, 2025 | Healthcare AI, Leadership & Decision Making, Learning, NHS, Purpose & Wellbeing, Social Change, Social Impact, Social Innovation
AI has the potential to be an enormous force for good. Transforming lives and our public services for better. But it could also be a force that creates a negative social impact and a dystopian world. What is AIsolation?AI is Not Bad, But How We Use it Might BeThe Why...
by John-Paul Crofton | Jan 14, 2025 | Leadership & Decision Making, Creativity & Innovation, Health and Wellbeing, Healthcare AI, NHS, Problem Solving & Decision Making, Social Impact
What does good AI look like? The AI revolution is happening whether we want it or not. But that future is still being created and shaped. The concept of harmony can help us find our way to better AI and create a for a better future and a positive social impact . The...
