by John-Paul Crofton | Nov 18, 2024 | Health and Wellbeing, diversity, Leadership & Decision Making, Problem Solving & Decision Making, Social Change
We spend a lot of our time trying to make sense of reality in healthcare and social services: we lean on data statistics, KPIs, spreadsheets to set standards and track progress. All to tell us what is the true reality we must manage. We build ever bigger systems...
by John-Paul Crofton | Oct 5, 2024 | Motivation, Engagement, Health and Wellbeing, NHS
Love is an essential part of healthcare. The National Health Service needs be managed with love and compassion to build trust in the services it provides. As any organisation providing a service needs to do it from a place of love. Yet, despite its mission to improve...
by John-Paul Crofton | Oct 1, 2024 | NHS, Change Management, Community & Social Challenges, Health and Wellbeing, Social Change, Social Innovation, Social Innovation
It is not ‘The NHS’, it is ‘Our NHS’. The relationship between the NHS and the society it serves is one of deep interdependence. When people talk about the NHS as a separate thing they are ignoring its and our health is dependent on each other. The phrase “our...
by John-Paul Crofton | Sep 30, 2024 | NHS, Health and Wellbeing, Leadership, Leadership & Decision Making
The NHS is broken according to the UK Prime Minister. The NHS is at a crossroads once again, with fresh discussions of reform and yet another plan being proposed aimed at ‘fixing’ what’s deemed a broken system. But will a plan work? Can we learn from how other plans...
by John-Paul Crofton | Sep 29, 2024 | NHS, Community & Social Challenges, Health and Wellbeing
The National Health Service (NHS), has famously been labelled as ‘broken; by the new Minister for Health. This sentiment reflects widespread concern about the effectiveness of the system, but what is the real reason behind its struggles, and how can we fix it? The...
by John-Paul Crofton | Sep 8, 2024 | diversity, Change Management, Fundamentals, Leadership & Decision Making, Social Impact
For many organisations, diversity has become a buzzword. The reality of organisational diversity is that it is often reduced to a box ticking exercise. While businesses and media are eager to showcase diverse representation, diversity is often mistaken as simply...
by John-Paul Crofton | Sep 6, 2024 | Change Management, Community & Social Challenges, Leadership & Decision Making, Problem Solving & Decision Making, Social Impact
It’s one thing to want to make your organisation diverse it’s another thing to do it. Our recruitment process discriminates at every stage against diversity. Whilst we talk about making our organisations more diverse, our main tool for change prevents diversity by...
by John-Paul Crofton | Jun 27, 2024 | Leadership & Decision Making, Change Management, Complete Guides, Creativity & Innovation, Fundamentals, Learning, Problem Solving & Decision Making
The edge of possible is an approach that unlocks new opportunities for individuals and organisations. Whilst empowering us to navigate challenges with agility. It also breaks us out of cycles of fixing problems. Encouraging us to recognise and seize the opportunities...
by John-Paul Crofton | Jun 24, 2024 | Change Management, Engagement, Leadership & Decision Making, Motivation, Purpose & Wellbeing
What kills the performance of teams? Why is it that teams of excellent people can massively underperform? IntroductionA Team of Excellent Individuals Can Still be Poor PerformersFear and Team PerformanceThe Problem with Facing Your Fears.Unconscious...
by John-Paul Crofton | Jun 19, 2024 | Change Management, Engagement, Fundamentals, Leadership & Decision Making, Motivation, Problem Solving & Decision Making, Tools For Change
Why do we have comfort zones? For us all to have them they must have a strong evolutionary purpose. We can find that in the science of ecological niches. This approach can give us a fresh perspective on resistance to social change and how we can make it more easier...
by John-Paul Crofton | Jun 19, 2024 | Engagement, Leadership & Decision Making, Motivation, Stakeholder Engagement
People are so passionate about team sports. Can leaders harness a similar passion and motivation in their organisation? When we think of passion we tend to think of team sports. But we rarely if ever see any of this passion in our organisations. What can leaders...
by John-Paul Crofton | Jun 14, 2024 | Change Management, Engagement, Leadership & Decision Making, Motivation, Stakeholder Engagement
Change is inevitable in any organisation striving for growth and improvement. Traditionally, change has been orchestrated vertically. Going from the top down. The leaders at the top decide on a strategy, craft a change plan, and cascade it down the ranks for employees...
by John-Paul Crofton | Jun 12, 2024 | Change Management, Creativity & Innovation, Fundamentals, Leadership & Decision Making, Learning, Problem Solving & Decision Making, Social Impact, Stakeholder Engagement, Tools For Change
Elliot Rogers explained his Diffusion of Innovation Theory through a psychological model of change that is now long out of date. How can a modern understanding of psychology be applied to the diffusion of innovation to speed it up? Introduction to the Psychology...
by John-Paul Crofton | Jun 10, 2024 | Change Management, Community & Social Challenges, Engagement, Leadership & Decision Making, Motivation, Social Change, Stakeholder Engagement
A few people have the core relationships of an organisation and have a disproportionate impact on organisational change. But that core not only defines the organisation, they are defined by the organisational relationships that they have. Meaning it’s hard to...
by John-Paul Crofton | Jun 8, 2024 | Change Management, Community & Social Challenges, Engagement, Leadership & Decision Making, Motivation, Social Impact
Our relationships define how we perceive our organisations. These perceptions colour everything that we think shape and do. Meaning that when leaders create change they need to understand the relationships will affect perceptions that will significantly impact the...