by John-Paul Crofton | Mar 8, 2025 | Measurement, Community & Social Challenges, Engagement, Health and Wellbeing, Leadership & Decision Making, Learning, Motivation, Neighbourhood Health, NHS, Problem Solving & Decision Making, Public Services Innovation, Purpose & Wellbeing, Social Impact, Social Innovation
Healthcare is driven by measurement; tracking performance, improving efficiency, and meeting targets. But in our obsession with data, are we losing sight of what really matters? When clinicians spend more time filling out forms than listening to patients, we risk...
by John-Paul Crofton | Mar 7, 2025 | Fundamentals, Budgeting, Leadership & Decision Making, Neighbourhood Health, Problem Solving & Decision Making
“You can’t do that, it’s not in the budget!” “You can’t do that, it’s not in the budget!” This phrase is used time and time again across the NHS, acting as an immovable roadblock to change and innovation. But is it really true? Or is it a convenient lie that maintains...
by John-Paul Crofton | Mar 1, 2025 | Problem Solving & Decision Making, Change Management, Creativity & Innovation, Fundamentals, Leadership & Decision Making, Neighbourhood Health, NHS, Tools For Change
Rethinking Healthcare KPIs: Measuring What Truly Matters for Health & Wellbeing Healthcare is failing to keep our society healthy. Despite our best efforts, the systems we have in place are not effectively addressing the causes of poor health. The way we measure...
by John-Paul Crofton | Jan 22, 2025 | Leadership & Decision Making, Change Management, Creativity & Innovation, Fundamentals, Leadership, Learning, Motivation, Neighbourhood Health, Problem Solving & Decision Making, Public Services Innovation, Social Innovation
All too often a team groups together to do a brainstorming session to solve a problem. But despite the excitement the outcome is a disappointing failure: The ‘Minimum Acceptable Solution’, IntroductionWhat is Brainstorming and Group Problem Solving?The Excitement of...
by John-Paul Crofton | Jan 21, 2025 | Leadership & Decision Making, Change Management, Community & Social Challenges, Fundamentals, Health and Wellbeing, Neighbourhood Health, NHS, Problem Solving & Decision Making, Public Services Innovation, Purpose & Wellbeing, Social Change, Social Impact, Social Innovation
Defining the problem is usually the very first step in most public sector projects and initiatives. However, starting by creating a fixed definition of the problem often leads the work to failure. Why? Because this approach limits decision making thinking agency and...
by John-Paul Crofton | Jan 15, 2025 | Healthcare AI, Leadership & Decision Making, Learning, Neighbourhood Health, NHS, Purpose & Wellbeing, Social Change, Social Impact, Social Innovation
AI has the potential to be an enormous force for good. Transforming lives and our public services for better. But it could also be a force that creates a negative social impact and a dystopian world. What is AIsolation?AI is Not Bad, But How We Use it Might BeThe Why...
by John-Paul Crofton | Jan 14, 2025 | Leadership & Decision Making, Creativity & Innovation, Health and Wellbeing, Healthcare AI, Neighbourhood Health, NHS, Problem Solving & Decision Making, Social Impact
What does good AI look like? The AI revolution is happening whether we want it or not. But that future is still being created and shaped. The concept of harmony can help us find our way to better AI and create a for a better future and a positive social impact. The...
by John-Paul Crofton | Jan 14, 2025 | Healthcare AI, Health and Wellbeing, Learning, Neighbourhood Health, NHS
Why should AI be a priority for the NHS? Our healthcare system is broken and in crises, surely Healthcare AI is just a distraction from fixing the problem? Or is AI our best bet in turning our crises around? Our NHS is Currently In Crisis.Is Healthcare AI Just A...
by John-Paul Crofton | Jan 7, 2025 | NHS, Change Management, Health and Wellbeing, Leadership & Decision Making, Neighbourhood Health, Social Impact, Social Innovation, Social Innovation
How do we stop yet another NHS plan from failing? The plan is not the solution. What matters most is HOW it is delivered. A New NHS Plan For Change?Sadly the Other NHS Plans Failed to Make an ImpactNHS Planning Implementation ProblemsHow Can the NHS and Healthcare...
by John-Paul Crofton | Jan 6, 2025 | NHS, Health and Wellbeing, Leadership & Decision Making, Neighbourhood Health, Social Impact
Will the new radical reforms of the NHS announced this week be enough to fix the waiting list crises? The NHS Waiting Times CrisesA Radical Reform Plan of the NHS:Are the NHS Reforms Genuinely Radical?How Big Are The Reforms?Early Diagnosis ReformsWhy Are The NHS...
by John-Paul Crofton | Dec 20, 2024 | Community & Social Challenges, Health and Wellbeing, Leadership & Decision Making, Neighbourhood Health, NHS, Purpose & Wellbeing, Social Change
Why is the UK. Government’s new plan for devolution of power in England to local mayors is like a reinvention of feudalism. In this review we look at rather than being a modern path to a better future, the UK government plans for reform are positively medieval....
by John-Paul Crofton | Nov 18, 2024 | Health and Wellbeing, diversity, Leadership & Decision Making, Neighbourhood Health, Problem Solving & Decision Making, Social Change
We spend a lot of our time trying to make sense of reality in healthcare and social services: we lean on data statistics, KPIs, spreadsheets to set standards and track progress. All to tell us what is the true reality we must manage. We build ever bigger systems...
by John-Paul Crofton | Oct 5, 2024 | Motivation, Engagement, Health and Wellbeing, Neighbourhood Health, NHS
Love is an essential part of healthcare. The National Health Service needs be managed with love and compassion to build trust in the services it provides. As any organisation providing a service needs to do it from a place of love. Yet, despite its mission to improve...
by John-Paul Crofton | Oct 1, 2024 | NHS, Change Management, Community & Social Challenges, Health and Wellbeing, Neighbourhood Health, Social Change, Social Innovation, Social Innovation
It is not ‘The NHS’, it is ‘Our NHS’. The relationship between the NHS and the society it serves is one of deep interdependence. When people talk about the NHS as a separate thing they are ignoring its and our health is dependent on each other. The phrase “our...
by John-Paul Crofton | Sep 30, 2024 | NHS, Health and Wellbeing, Leadership, Leadership & Decision Making, Neighbourhood Health
The NHS is broken according to the UK Prime Minister. The NHS is at a crossroads once again, with fresh discussions of reform and yet another plan being proposed aimed at ‘fixing’ what’s deemed a broken system. But will a plan work? Can we learn from how other plans...
