by John-Paul Crofton | Nov 18, 2024 | Health and Wellbeing, diversity, Leadership & Decision Making, Problem Solving & Decision Making, Social Change
We spend a lot of our time trying to make sense of reality in healthcare and social services: we lean on data statistics, KPIs, spreadsheets to set standards and track progress. All to tell us what is the true reality we must manage. We build ever bigger systems...
by John-Paul Crofton | Oct 1, 2024 | NHS, Change Management, Community & Social Challenges, Health and Wellbeing, Social Change, Social Innovation, Social Innovation
It is not ‘The NHS’, it is ‘Our NHS’. The relationship between the NHS and the society it serves is one of deep interdependence. When people talk about the NHS as a separate thing they are ignoring its and our health is dependent on each other. The phrase “our...
by John-Paul Crofton | Sep 29, 2024 | NHS, Community & Social Challenges, Health and Wellbeing
The National Health Service (NHS), has famously been labelled as ‘broken; by the new Minister for Health. This sentiment reflects widespread concern about the effectiveness of the system, but what is the real reason behind its struggles, and how can we fix it? The...
by John-Paul Crofton | Sep 8, 2024 | diversity, Change Management, Fundamentals, Leadership & Decision Making, Social Impact
For many organisations, diversity has become a buzzword. The reality of organisational diversity is that it is often reduced to a box ticking exercise. While businesses and media are eager to showcase diverse representation, diversity is often mistaken as simply...
by John-Paul Crofton | Sep 6, 2024 | Change Management, Community & Social Challenges, Leadership & Decision Making, Problem Solving & Decision Making, Social Impact
It’s one thing to want to make your organisation diverse it’s another thing to do it. Our recruitment process discriminates at every stage against diversity. Whilst we talk about making our organisations more diverse, our main tool for change prevents diversity by...
by John-Paul Crofton | Jun 10, 2024 | Change Management, Community & Social Challenges, Engagement, Leadership & Decision Making, Motivation, Social Change, Stakeholder Engagement
A few people have the core relationships of an organisation and have a disproportionate impact on organisational change. But that core not only defines the organisation, they are defined by the organisational relationships that they have. Meaning it’s hard to...