by John-Paul Crofton | Mar 8, 2025 | Measurement, Community & Social Challenges, Engagement, Health and Wellbeing, Leadership & Decision Making, Learning, Motivation, Neighbourhood Health, NHS, Problem Solving & Decision Making, Public Services Innovation, Purpose & Wellbeing, Social Impact, Social Innovation
Healthcare is driven by measurement; tracking performance, improving efficiency, and meeting targets. But in our obsession with data, are we losing sight of what really matters? When clinicians spend more time filling out forms than listening to patients, we risk...
by John-Paul Crofton | Jan 21, 2025 | Leadership & Decision Making, Change Management, Community & Social Challenges, Fundamentals, Health and Wellbeing, Neighbourhood Health, NHS, Problem Solving & Decision Making, Public Services Innovation, Purpose & Wellbeing, Social Change, Social Impact, Social Innovation
Defining the problem is usually the very first step in most public sector projects and initiatives. However, starting by creating a fixed definition of the problem often leads the work to failure. Why? Because this approach limits decision making thinking agency and...
by John-Paul Crofton | Jan 15, 2025 | Healthcare AI, Leadership & Decision Making, Learning, Neighbourhood Health, NHS, Purpose & Wellbeing, Social Change, Social Impact, Social Innovation
AI has the potential to be an enormous force for good. Transforming lives and our public services for better. But it could also be a force that creates a negative social impact and a dystopian world. What is AIsolation?AI is Not Bad, But How We Use it Might BeThe Why...
by John-Paul Crofton | Dec 20, 2024 | Community & Social Challenges, Health and Wellbeing, Leadership & Decision Making, Neighbourhood Health, NHS, Purpose & Wellbeing, Social Change
Why is the UK. Government’s new plan for devolution of power in England to local mayors is like a reinvention of feudalism. In this review we look at rather than being a modern path to a better future, the UK government plans for reform are positively medieval....
by John-Paul Crofton | Nov 18, 2024 | Health and Wellbeing, diversity, Leadership & Decision Making, Neighbourhood Health, Problem Solving & Decision Making, Social Change
We spend a lot of our time trying to make sense of reality in healthcare and social services: we lean on data statistics, KPIs, spreadsheets to set standards and track progress. All to tell us what is the true reality we must manage. We build ever bigger systems...
by John-Paul Crofton | Oct 1, 2024 | NHS, Change Management, Community & Social Challenges, Health and Wellbeing, Neighbourhood Health, Social Change, Social Innovation, Social Innovation
It is not ‘The NHS’, it is ‘Our NHS’. The relationship between the NHS and the society it serves is one of deep interdependence. When people talk about the NHS as a separate thing they are ignoring its and our health is dependent on each other. The phrase “our...
