Why Starting with “Defining the Problem” in Public Services is a Mistake

Why Starting with “Defining the Problem” in Public Services is a Mistake

Defining the problem is usually the very first step in most public sector projects and initiatives. However, starting by creating a fixed definition of the problem often leads the work to failure. Why? Because this approach limits decision making thinking agency and...
Why We Need To Avoid AIsolation: The AI Negative Social Impact Trap.

Why We Need To Avoid AIsolation: The AI Negative Social Impact Trap.

AI has the potential to be an enormous force for good. Transforming lives and our public services for better. But it could also be a force that creates a negative social impact and a dystopian world. What is AIsolation?AI is Not Bad, But How We Use it Might BeThe Why...
It’s Not ‘The NHS’, It’s ‘OUR NHS’: Better Healthcare Through Reconnection To Society

It’s Not ‘The NHS’, It’s ‘OUR NHS’: Better Healthcare Through Reconnection To Society

It is not ‘The NHS’, it is ‘Our NHS’. The relationship between the NHS and the society it serves is one of deep interdependence. When people talk about the NHS as a separate thing they are ignoring its and our health is dependent on each other. The phrase “our...
How to Leverage Your Core Relationships to Create Meaningful Organisational Change

How to Leverage Your Core Relationships to Create Meaningful Organisational Change

A few people have the core relationships of an organisation and have a disproportionate impact on organisational change. But that core not only defines the organisation, they are defined by the organisational relationships that they have. Meaning it’s hard to...