by John-Paul Crofton | Mar 14, 2025 | NHS, Budgeting, Change Management, Health and Wellbeing, Leadership & Decision Making, Problem Solving & Decision Making, Public Services Innovation
This week it was announced that NHS England is going to be abolished, well, at least in two years’ time, which, in bureaucratic terms, is lightning fast. But why did it fail? I argue that it was evolution. NHSE did not change the system, the system changed NHS...
by John-Paul Crofton | Mar 8, 2025 | Measurement, Community & Social Challenges, Engagement, Health and Wellbeing, Leadership & Decision Making, Learning, Motivation, NHS, Problem Solving & Decision Making, Public Services Innovation, Purpose & Wellbeing, Social Impact, Social Innovation
Healthcare is driven by measurement; tracking performance, improving efficiency, and meeting targets. But in our obsession with data, are we losing sight of what really matters? When clinicians spend more time filling out forms than listening to patients, we risk...
by John-Paul Crofton | Jan 21, 2025 | Leadership & Decision Making, Change Management, Community & Social Challenges, Fundamentals, Health and Wellbeing, NHS, Problem Solving & Decision Making, Public Services Innovation, Purpose & Wellbeing, Social Change, Social Impact, Social Innovation
Defining the problem is usually the very first step in most public sector projects and initiatives. However, starting by creating a fixed definition of the problem often leads the work to failure. Why? Because this approach limits decision making thinking agency and...
by John-Paul Crofton | Jan 14, 2025 | Leadership & Decision Making, Creativity & Innovation, Health and Wellbeing, Healthcare AI, NHS, Problem Solving & Decision Making, Social Impact
What does good AI look like? The AI revolution is happening whether we want it or not. But that future is still being created and shaped. The concept of harmony can help us find our way to better AI and create a for a better future and a positive social impact . The...
by John-Paul Crofton | Jan 14, 2025 | Healthcare AI, Health and Wellbeing, Learning, NHS
Why should AI be a priority for the NHS? Our healthcare system is broken and in crises, surely Healthcare AI is just a distraction from fixing the problem? Or is AI our best bet in turning our crises around? Our NHS is Currently In Crisis.Is Healthcare AI Just A...
by John-Paul Crofton | Jan 7, 2025 | NHS, Change Management, Health and Wellbeing, Leadership & Decision Making, Social Impact, Social Innovation, Social Innovation
How do we stop yet another NHS plan from failing? The plan is not the solution. What matters most is HOW it is delivered. A New NHS Plan For Change?Sadly the Other NHS Plans Failed to Make an ImpactNHS Planning Implementation ProblemsHow Can the NHS and Healthcare...