by John-Paul Crofton | Feb 5, 2026 | Leadership & Decision Making, Leadership, Motivation, Neighbourhood Health
The NHS cannot build a successful future on a platform of fear and blame. If we are to embrace the future of healthcare and the NHS, we need to have a motivated and empowered workforce to create it. But the NHS risks being held back by a culture creating rigid...
by John-Paul Crofton | Mar 20, 2025 | Leadership & Decision Making, Health and Wellbeing, Leadership, Motivation, Neighbourhood Health, NHS, Problem Solving & Decision Making
The spiral of control and power explains a common psychological pattern of how even well intentioned managers such as those in healthcare, find themselves focusing on control and power. Controlling Managers in Healthcare.The 3 Big Shifts in the NHS Require...
by John-Paul Crofton | Mar 16, 2025 | Leadership & Decision Making, Budgeting, Change Management, Motivation, Neighbourhood Health, NHS, Problem Solving & Decision Making, Public Services Innovation
As the latest generation of politicians vow to cut bureaucracy to make the state more efficient, one thing remains clear: cutting bureaucrats is the wrong way to do it. Cutting Bureaucrats is Always PopularRecent NHS Bureaucratic CutsBureaucracy: A Misunderstood...
by John-Paul Crofton | Mar 8, 2025 | Measurement, Community & Social Challenges, Engagement, Health and Wellbeing, Leadership & Decision Making, Learning, Motivation, Neighbourhood Health, NHS, Problem Solving & Decision Making, Public Services Innovation, Purpose & Wellbeing, Social Impact, Social Innovation
Healthcare is driven by measurement; tracking performance, improving efficiency, and meeting targets. But in our obsession with data, are we losing sight of what really matters? When clinicians spend more time filling out forms than listening to patients, we risk...
by John-Paul Crofton | Jan 22, 2025 | Leadership & Decision Making, Change Management, Creativity & Innovation, Fundamentals, Leadership, Learning, Motivation, Neighbourhood Health, Problem Solving & Decision Making, Public Services Innovation, Social Innovation
All too often a team groups together to do a brainstorming session to solve a problem. But despite the excitement the outcome is a disappointing failure: The ‘Minimum Acceptable Solution’, IntroductionWhat is Brainstorming and Group Problem Solving?The Excitement of...
by John-Paul Crofton | Oct 5, 2024 | Motivation, Engagement, Health and Wellbeing, Neighbourhood Health, NHS
Love is an essential part of healthcare. The National Health Service needs be managed with love and compassion to build trust in the services it provides. As any organisation providing a service needs to do it from a place of love. Yet, despite its mission to improve...
