by John-Paul Crofton | Mar 1, 2025 | Problem Solving & Decision Making, Change Management, Creativity & Innovation, Fundamentals, Leadership & Decision Making, NHS, Tools For Change
Rethinking Healthcare KPIs: Measuring What Truly Matters for Health & Wellbeing Healthcare is failing to keep our society healthy. Despite our best efforts, the systems we have in place are not effectively addressing the causes of poor health. The way we measure...
by John-Paul Crofton | Jan 22, 2025 | Leadership & Decision Making, Change Management, Creativity & Innovation, Fundamentals, Leadership, Learning, Motivation, Problem Solving & Decision Making, Public Services Innovation, Social Innovation
All too often a team groups together to do a brainstorming session to solve a problem. But despite the excitement the outcome is a disappointing failure: The ‘Minimum Acceptable Solution’, IntroductionWhat is Brainstorming and Group Problem Solving?The Excitement of...
by John-Paul Crofton | Jan 21, 2025 | Leadership & Decision Making, Change Management, Community & Social Challenges, Fundamentals, Health and Wellbeing, NHS, Problem Solving & Decision Making, Public Services Innovation, Purpose & Wellbeing, Social Change, Social Impact, Social Innovation
Defining the problem is usually the very first step in most public sector projects and initiatives. However, starting by creating a fixed definition of the problem often leads the work to failure. Why? Because this approach limits decision making thinking agency and...
by John-Paul Crofton | Jan 14, 2025 | Leadership & Decision Making, Creativity & Innovation, Health and Wellbeing, Healthcare AI, NHS, Problem Solving & Decision Making, Social Impact
What does good AI look like? The AI revolution is happening whether we want it or not. But that future is still being created and shaped. The concept of harmony can help us find our way to better AI and create a for a better future and a positive social impact . The...
by John-Paul Crofton | Nov 18, 2024 | Health and Wellbeing, diversity, Leadership & Decision Making, Problem Solving & Decision Making, Social Change
We spend a lot of our time trying to make sense of reality in healthcare and social services: we lean on data statistics, KPIs, spreadsheets to set standards and track progress. All to tell us what is the true reality we must manage. We build ever bigger systems...
by John-Paul Crofton | Sep 30, 2024 | NHS, Health and Wellbeing, Leadership, Leadership & Decision Making
The NHS is broken according to the UK Prime Minister. The NHS is at a crossroads once again, with fresh discussions of reform and yet another plan being proposed aimed at ‘fixing’ what’s deemed a broken system. But will a plan work? Can we learn from how other plans...
