by John-Paul Crofton | Mar 20, 2025 | Leadership & Decision Making, Health and Wellbeing, Leadership, Motivation, Neighbourhood Health, NHS, Problem Solving & Decision Making
The spiral of control and power explains a common psychological pattern of how even well intentioned managers such as those in healthcare, find themselves focusing on control and power. Controlling Managers in Healthcare.The 3 Big Shifts in the NHS Require...
by John-Paul Crofton | Mar 16, 2025 | Leadership & Decision Making, Budgeting, Change Management, Motivation, Neighbourhood Health, NHS, Problem Solving & Decision Making, Public Services Innovation
As the latest generation of politicians vow to cut bureaucracy to make the state more efficient, one thing remains clear: cutting bureaucrats is the wrong way to do it. Cutting Bureaucrats is Always PopularRecent NHS Bureaucratic CutsBureaucracy: A Misunderstood...
by John-Paul Crofton | Mar 14, 2025 | NHS, Budgeting, Change Management, Health and Wellbeing, Leadership & Decision Making, Neighbourhood Health, Problem Solving & Decision Making, Public Services Innovation
This week it was announced that NHS England is going to be abolished, well, at least in two years’ time, which, in bureaucratic terms, is lightning fast. But why did it fail? I argue that it was evolution. NHSE did not change the system, the system changed NHS...
by John-Paul Crofton | Mar 8, 2025 | Measurement, Community & Social Challenges, Engagement, Health and Wellbeing, Leadership & Decision Making, Learning, Motivation, Neighbourhood Health, NHS, Problem Solving & Decision Making, Public Services Innovation, Purpose & Wellbeing, Social Impact, Social Innovation
Healthcare is driven by measurement; tracking performance, improving efficiency, and meeting targets. But in our obsession with data, are we losing sight of what really matters? When clinicians spend more time filling out forms than listening to patients, we risk...
by John-Paul Crofton | Mar 7, 2025 | Fundamentals, Budgeting, Leadership & Decision Making, Neighbourhood Health, Problem Solving & Decision Making
“You can’t do that, it’s not in the budget!” “You can’t do that, it’s not in the budget!” This phrase is used time and time again across the NHS, acting as an immovable roadblock to change and innovation. But is it really true? Or is it a convenient lie that maintains...
by John-Paul Crofton | Mar 1, 2025 | Problem Solving & Decision Making, Change Management, Creativity & Innovation, Fundamentals, Leadership & Decision Making, Neighbourhood Health, NHS, Tools For Change
Rethinking Healthcare KPIs: Measuring What Truly Matters for Health & Wellbeing Healthcare is failing to keep our society healthy. Despite our best efforts, the systems we have in place are not effectively addressing the causes of poor health. The way we measure...
